Branches cannot be everywhere. Agents can. Agency Banking turns local shops and outlets into points of service, so customers can bank close to home.
TrustRoute Agency Banking gives agents a simple way to serve customers, and gives your bank the tools to onboard, monitor and pay its agent network, all integrated with your core banking system.
Everything an agent network needs to run.
Agent Onboarding & Management
Recruit, verify and onboard agents, set their limits and monitor performance across your network.
Cash-In, Cash-Out & Float
Deposits and withdrawals at agents, with float visibility so agents can always serve their customers.
Account Opening & KYC
Customers open accounts and complete KYC at an agent, without visiting a branch.
Payments & Commissions
Bill payments and transfers at agents, with commissions calculated and paid automatically.
Frequently asked.
What do agents use to serve customers?
Agents can work from a smartphone, tablet or POS device, depending on the approach agreed for your network.
How is fraud controlled at agents?
Customers confirm transactions with a PIN or one-time passcode, agents work within set limits, and every transaction is monitored and recorded for audit.
Can it work with mobile wallets?
Yes. Agency Banking pairs naturally with our Wallet Banking, giving wallet customers convenient cash-in and cash-out points.
Is agency banking regulated?
Yes, and rules differ by market. We work with you to align agent onboarding, limits and reporting with the requirements of your regulator.
Request an Agency Banking demonstration.
See how Agency Banking could bring your services closer to every customer.
Request a demo