The simplest channel is often the most inclusive. SMS Banking lets your customers check, pay and stay informed from any mobile phone.
TrustRoute SMS Banking connects your core banking system to mobile networks through a secure gateway. Customers send simple commands or follow USSD menus; requests are authenticated, processed against your core, and answered in seconds.
Everything a customer needs, in a message.
Balance & Mini-Statement
Instant balance enquiries and recent transactions on request.
Transaction Alerts
Real-time notifications for debits, credits and account events.
Transfers & Payments
Own-account and third-party transfers, bills and airtime.
USSD Menus
Guided, session-based menus that are easy for every customer.
One-Time Passcodes
Secure delivery of OTPs for internet banking and card transactions.
Multi-Language
Messages and menus in the languages your customers use.
Frequently asked.
Does SMS Banking work with our core banking system?
SMS Banking integrates through standard interfaces such as ISO 8583, web services or database adapters. We confirm the integration approach for your specific core system during the assessment stage.
Do customers need a smartphone or internet access?
No. SMS Banking works on any mobile phone, using standard SMS and USSD over the mobile network.
How are transactions secured?
Customers are verified by their registered number and PIN, communication with your systems is encrypted, and every request is logged for audit. Controls are configured to align with your security policies.
Can it be hosted in our own data centre?
Yes. SMS Banking can be deployed on-premise, as a managed service, or in a hybrid model, depending on your requirements.
How long does deployment take?
Timelines depend mainly on core integration and mobile network onboarding. We provide a detailed plan once the assessment is complete.
Request an SMS Banking demonstration.
See how SMS Banking would work for your customers and your systems.
Request a demo